Cancellation/Reschedule Policy

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For all appointments we charge your card a non-refundable deposit of $50 or $10 (wax or henna/tint) towards your service price in order to reserve your appointment. This amount will be debited immediately upon booking and authorization. You must pay the remaining balance during your scheduled appointment.

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We ask that you please reschedule or cancel your appointment at least 1 day (24 hours) before the beginning of your appointment.  For your convenience you may reschedule or cancel on our website/app 24 hours a day. Only one (1) reschedule is allowed, your deposit will be forfeited and your appointment will be canceled upon 2nd reschedule. 

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 24 hr notice for reschedule/cancellation. 50% of service will be charged for late cancellations/reschedules 100% will be charged for NO SHOWS.  After 15mins LATE your appointment is considered a NO SHOW and will be charged 100% for the service.  
NO EXCEPTIONS WILL BE MADE FOR THESE POLICIES

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If less than 24 hour notice is given for a cancellation or reschedule, you will lose your deposit for your service and it will not be transferred to a later appointment.

 

If you are a no-show, the full amount will be charged to your credit card.  If you are a no-show for a free touch-up you will be charged the full amount of the touch up price booked.

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We strive to stick to our schedule and respect our client’s time and we kindly ask that you do the same.

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ABSOLUTELY NO REFUNDS will be given for ANY DEPOSIT, GIFT CERTIFICATE or SERVICE.